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500-445 FAQs
What is the Cisco 500-445 exam?
The Cisco 500-445 exam, also known as "Designing Cisco Contact Center Enterprise Solutions," is intended for professionals who specialize in designing and implementing Cisco Contact Center solutions. It focuses on Cisco's contact center technologies, including their integration and implementation within enterprise environments.
What is the exam format for the Cisco 500-445 exam?
The Cisco 500-445 exam consists of multiple-choice questions (MCQs), scenario-based questions, and drag-and-drop questions. The questions are designed to test your theoretical understanding and practical application of Cisco contact center technologies.
How long is the Cisco 500-445 exam?
The exam duration is 120 minutes, during which candidates must answer all questions.
What is the passing score for the Cisco 500-445 exam?
The passing score for the Cisco 500-445 exam is typically 70%. You need to correctly answer at least 70% of the questions to pass the exam.
What is the cost of the Cisco 500-445 exam?
The exam fee for the Cisco 500-445 exam is approximately $300 USD, but the fee may vary depending on your location and the testing center.
How does the Cisco 500-445 exam differ from the Cisco 350-801 exam?
The Cisco 350-801 exam (Implementing Cisco Collaboration Applications) focuses on the implementation of collaboration solutions, such as Webex, Unified Communications Manager, and voice and video integration. The 500-445 exam, on the other hand, is specifically geared toward the design and implementation of Cisco Contact Center solutions, including enterprise-level contact center architecture and troubleshooting.
What is the validity of the Cisco 500-445 certification?
The Cisco 500-445 certification is valid for three years. After this period, you will need to recertify by either taking the latest version of the exam or completing Cisco’s continuing education requirements.
What methods should I use to score high in the Cisco 500-445 exam?
To score high in the exam, focus on a combination of theory and practical knowledge. Use Cisco’s official materials and practice exams to test your knowledge regularly. Hands-on practice with Cisco Contact Center solutions, including real-world simulations and case studies, will solidify your understanding. Additionally, join study groups, review discussion forums, and engage with professionals who have passed the exam for insights and tips.
